Terms of Use

Terms of Use

Thank you for choosing Daily Bazzar. Daily Bazzar Technologies Private Limited (hereinafter referred to as “Daily Bazzar”, “we”, “our”, or “us”) is currently operating under a proposed business name and is in the process of formal incorporation. Our registered office is situated in Jorhat, Assam, India. We hereby clarify that the name and trademark “Daily Bazzar” are not associated, affiliated, or connected in any manner with any other entity, business, or platform that may have a similar or identical name.

By accessing or using the Daily Bazzar website, mobile application, or any associated platform (“Daily Bazzar Platform”) and placing orders for goods or services (“Services”), you agree to comply with and be bound by these Terms of Use, our Privacy Policy, Return and Refund Policy, and any additional policies that may be published by us from time to time. These documents collectively constitute a legally binding agreement between you and Daily Bazzar. If you do not agree to these terms, you must refrain from accessing or using our Platform.

Daily Bazzar reserves the right to modify or update these Terms at any time at our sole discretion. We may do so without prior notice, and it is your responsibility to review these Terms periodically. Continued use of the Platform following any modifications shall constitute your acceptance of the revised Terms. In the event of any conflict between these Terms and any other policy or statement published on the Platform, the most recent version of these Terms shall prevail.

Eligibility

Access to and use of the Daily Bazzar Platform is permitted only to individuals who are at least 18 years of age and competent to contract under applicable laws in India. If you are under 18, you may use the Platform only under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms. By using our Platform, you represent and warrant that you meet these eligibility requirements and that any information you provide is truthful, accurate, and complete.

Daily Bazzar reserves the right to refuse access to the Platform, suspend or terminate accounts, or cancel orders at our sole discretion if we believe a user is ineligible or has provided false information.

Access to and Use of the Platform

You may access and use the Platform solely for personal, non-commercial purposes in accordance with these Terms. You agree not to:

  • Use the Platform for any unlawful, fraudulent, or abusive purpose;
  • Copy, modify, distribute, transmit, display, perform, reproduce, license, publish, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Platform without prior written consent;
  • Interfere with or disrupt the operation of the Platform, servers, or networks connected to the Platform;
  • Attempt to gain unauthorized access to any portion of the Platform or any systems or networks connected to the Platform;
  • Use the Platform to transmit any viruses, malware, or other harmful code.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

Communication

By using the Daily Bazzar Platform, you consent to receive transactional communications from us, including order confirmations, delivery updates, service announcements, and administrative messages via email, SMS, phone calls, or push notifications. These communications are essential for the provision of our services and you may not opt out of receiving them while using our Platform.

With your consent, we may also send promotional or marketing messages about our offers, services, or products. You can opt out of receiving marketing communications at any time through the unsubscribe link provided in the email or by contacting our support team.

Your Consent

By using the Daily Bazzar Platform, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as outlined in the Privacy Policy. If you do not consent, you must stop using the Platform immediately.

Services Overview

Daily Bazzar operates as an online marketplace enabling users to order essentials including groceries, fresh produce, meats, seafood, dairy products, bakery items, and household supplies from local vendors in Jorhat, Assam. Daily Bazzar merely facilitates transactions between users and independent vendors and does not sell or stock products directly. The contract of sale exists solely between you and the respective vendor. While we endeavor to ensure that vendors provide accurate product descriptions and high service quality, Daily Bazzar does not guarantee, certify, or warrant the accuracy, quality, legality, or suitability of products listed on the Platform.

You are solely responsible for providing accurate personal information, including your delivery address and contact details. We shall not be liable for any failure to deliver orders or any additional costs incurred due to incorrect or incomplete information provided by you.

Daily Bazzar operates on a per-order basis, without subscription or membership fees. All transactions are one-time purchases unless explicitly stated otherwise.

Orders, Pricing, and Payments

Daily Bazzar provides a platform for cash-on-delivery (COD) and online payments through trusted third-party payment gateways. Your payment data is processed securely and used solely for the purpose of completing your transaction.

All prices displayed on the Platform include applicable taxes (including GST) as required under Indian law. Any delivery fee, service charge, or other applicable cost will be transparently displayed at checkout before you confirm your order. Prices, offers, and availability are subject to change without prior notice. Errors in pricing or descriptions may occur, and Daily Bazzar reserves the right to correct such errors and cancel orders affected by them. If this occurs, you will be notified, and any payment collected will be refunded as per our Refund Policy.

Delivery Policy

Daily Bazzar coordinates deliveries through our own logistics team and third-party delivery service providers. Delivery personnel are not employees of Daily Bazzar. You or an authorized recipient must be present at the delivery location to accept the order. Should you instruct our delivery agent to leave the goods unattended, you accept full responsibility and risk for such delivery. In cases where delivery is not possible due to your unavailability, incorrect address, or any other reason attributable to you, we reserve the right to cancel or reschedule delivery at your expense.

Estimated delivery timelines are displayed at the time of checkout. However, all delivery timelines are indicative and may vary due to factors beyond our control, including weather, traffic, or operational delays. Once an order is dispatched, it cannot be cancelled.

Return and Refund Policy

Perishable items, including but not limited to fruits, vegetables, dairy, fresh meats, seafood, and bakery products, are non-returnable once delivered, unless they are defective, spoiled, or not as described. If you receive such an item in unsatisfactory condition, you must report it to us within 12 hours of delivery through our customer support channels. We will review your claim and, if justified, process a refund or replacement at our discretion.

Non-perishable, unopened, and undamaged goods may be eligible for return within 48 hours of delivery, provided they are in original condition and packaging. Returns must be initiated through customer support, and returned goods must be handed over to our designated pickup agent or delivered to a specified return center.

Refunds will be processed to the original payment method for online transactions. For COD orders, refunds will typically be provided as store credit or promotional credit, subject to a validity period. Refunds are processed within 7 business days from receipt and verification of returned goods.

User-Generated Content

By submitting reviews, ratings, comments, or any other content on the Daily Bazzar Platform, you grant us a perpetual, irrevocable, royalty-free, and worldwide license to use, reproduce, modify, publish, and display such content in connection with our business. You represent that your submissions are original, lawful, and do not violate any third-party rights.

We reserve the right to moderate, remove, or edit user-generated content that violates these Terms or applicable laws. The views expressed in user content are those of individual authors and do not represent the views of Daily Bazzar.

Privacy and Data Protection

Daily Bazzar is committed to safeguarding your personal data in accordance with applicable Indian data protection laws, including the Information Technology Act 2000, its allied rules, and the Digital Personal Data Protection Act 2023 (once effective). We collect, store, and process personal information such as your name, address, contact details, and transaction history to provide our Services and improve our offerings. We do not sell or rent your personal data to any third party.

Your data is shared only with trusted partners (such as payment processors and delivery providers) as necessary to fulfill your orders. All payment transactions are encrypted and processed via secure channels. We employ reasonable security practices to protect your data, including encryption, access control, and regular audits.

Daily Bazzar uses cookies and similar technologies to enhance your experience. You may disable non-essential cookies through your browser or device settings, but certain features may become unavailable as a result.

Fraud Prevention and Security

Daily Bazzar actively monitors transactions to detect and prevent fraud. We may, at our sole discretion, refuse to process orders that appear suspicious or fraudulent. We reserve the right to verify customer information or request additional identification prior to fulfilling certain high-value or high-risk orders.

Customers are responsible for safeguarding their account credentials and must notify us immediately of any unauthorized activity. Daily Bazzar will not be liable for losses resulting from unauthorized use of your account due to your failure to protect your credentials.

Intellectual Property

All content on the Daily Bazzar Platform, including but not limited to text, graphics, logos, icons, images, and software, is the property of Daily Bazzar or its licensors and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, Daily Bazzar shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform or Services. Our liability for any direct damages shall be limited to the value of the order giving rise to the claim.

Dispute Resolution and Jurisdiction

These Terms are governed by the laws of India. In the event of a dispute, parties shall attempt to resolve the matter through amicable negotiations. Failing which, disputes shall be referred to arbitration under the Arbitration and Conciliation Act 1996. The seat of arbitration shall be Jorhat, Assam. The courts at Jorhat shall have exclusive jurisdiction over any matters not subject to arbitration.

Violation of Terms

Daily Bazzar reserves the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these Terms. This may include, without limitation, suspending or terminating your account, cancelling orders, restricting access to the Platform, and reporting your actions to law enforcement authorities.

Examples of violations include but are not limited to:

  • Breaching the security of the Platform or attempting unauthorized access;
  • Submitting false, misleading, or fraudulent information;
  • Abusing or harassing staff, delivery personnel, or other users;
  • Repeatedly placing orders with intent to cancel, abuse of return/refund policies, or misuse of promotional offers.

You agree to indemnify and hold harmless Daily Bazzar, its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms or misuse of the Platform.

Modifications to Policies

Daily Bazzar reserves the right to modify these Terms or any policies at any time at our sole discretion. Any changes will be posted on the Platform, and the revised Terms will become effective immediately upon posting. It is your responsibility to review these Terms periodically. Continued use of the Platform after any such changes constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms, our policies, or the Daily Bazzar Platform, please contact us at: